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AfterClaz Instructions and Rules

 

 

Terms & Conditions

Last Updated: 01 April 2019

This webpage’s Terms & Conditions (“terms”) sets out the basis on which manages your usage of AfterClaz’ website. The website is AfterClaz’ (of UEN201830245C) ownership (hence referred to as AfterClaz). By visiting our website www.afterclaz.com (our “Site”), you accept and consent to the terms set out below. You must not use our website if you disagree with any of our terms in this webpage. The terms are applied to all visitors, users and others who access or use this Website.

1         General

(i) AfterClaz is not a tuition agency. AfterClaz is an online platform that allow parents, students and tutees (hence referred to as “customers”) to search and identify tutors whom they deem suitable as home tutors, to request for home tuition.

(ii) All visitors to the Site, whether they requested for our services or not, shall be deemed as “users” of the services we provide contained in this terms. Once users request for our services, they shall be considered as “customers”. There are two types of customers; “tutee” that requests for tutors based on their needs, “tutor” that is registered on AfterClaz’s website providing tuition services to tutees.

(iii) If you use our Site, you are deemed to have agreed to our Terms and Privacy Policy, which may be subject to changes from time to time. Should you not agree to our terms, you must stop using our services immediately.

(iv) AfterClaz is not responsible for any wrong actions, miscommunication, etc. as a result of providing our Services.

2         Registration

(i) When you register with AfterClaz, AfterClaz may collect information such as, but not limited to: your name, birth date, gender, occupation and academic qualifications. The purpose of collection of these information is to suit and match our tutee’s preferences. There is no violation of Article 12 of the Constitution of the Republic of Singapore.

(ii) Users who wish to register with AfterClaz as a tutor must be 18 years of age, and is a Singaporean, Permanent Resident, or holds a student pass.

(iii) Users who registers as a tutor AfterClaz are required to provide accurate, valid, and current information about themselves when filling out the forms on the Site. Should there be any changes to the information you provided, you must update it to keep it actual, true, and accurate. AfterClaz is not responsible for any failure in providing Services due to inaccurate, not up-to date information. If you are found to have provided false or incorrect information, AfterClaz reserves the right to terminate our Services provided to you, immediately without prior notice, and if deemed to be very serious, escalate to relevant authorities for further action.

(iv) AfterClaz has the right to use your information for its intended purpose, for example posting or publicising a tutor’s profile (no sensitive information) on social media platforms for attracting clients or sending it to tutees directly. Or, for instance, providing the contact number of a tutee to a tutor who has arrived at their doorstep. Information as your name, telephone number, date of birth, etc. will not be disclosed to the public. For full information, look at our privacy policy.

(v) AfterClaz reserves the right to request copies of your original certificate for verification purposes, so that your credentials are verified. You are recommended to bring your certificates on the first lesson to present and verify your credentials with tutees and tutee’s parents.

3         Commission and Payment

(a) Commission

       (i) AfterClaz will collect a fixed service fee of $25 for single-student bookings, and additional $15 per additional student for group class bookings, booked via AfterClaz. We will collect the service fee for the lesson to be completed, notwithstanding missed lessons due to sickness, etc. AfterClaz will deduct the service fee from the tutee/tutee’s payment and transfer the remaining lesson fee to tutor within 5 working days after lesson is completed.

       (ii) If tutee decides to cancel, terminate, or change tutors after the first lesson, the service fee will NOT be refunded.

       (iii) AfterClaz reserves the right to change the amount of service fee whenever deemed necessary.

(b) Payment

       (i) AfterClaz will collect the service fees from tutee directly via payment methods on AfterClaz.com. If the fees are not paid by due date and time, the lesson will not be confirmed.

       (ii) AfterClaz is not responsible for any changes in tuition details, such as change in tuition frequency, hourly rates, it is the duty and responsibility of both the tutee and tutor to arrange accordingly after the first lesson is conducted.

       (iii)Any attempt of tutee or tutee’s parents to skip payment of the tuition fees; failure to pay for the commission or unreasonable demands will result in the termination of your access to AfterClaz and our Services and you will be barred from future registration.

       (iv) If there are disputes or concerns regarding tuition fees between tutors and tutees, AfterClaz shall not be legally responsible for any payment disputes between tutors and tutees.

4         Conduct of Tutor

Tutors are to conduct themselves appropriately in a professional and ethical manner. AfterClaz reserves the right to refuse Services to customers and users who does not abide to our Terms and whenever we deem appropriate at our discretion, without prior notice.

General rule of conduct includes, but are not limited to:
       (i) Be on time; do not be late, and do not end tuition early; stay for the whole duration.
       (ii) Give a day of notice if there is any changes in tuition, such as absence or cancellation due to sickness. A Medical Certificate must be provided.
       (iii) Purchase of assessment books or any supplementary materials that costs money to be mutually agreed before bought.
       (iv) No physical or verbal abuse is tolerated (all forms).
       (v) Regular communication and updating of tutee’s parents to take note of their Child’s progress.

Tutees are able to rate their tutors on AfterClaz’s publicly-available platform. Tutors’ access to our Services may be limited if their tutor rating and performance is deemed to be unsatisfactory upon our discretion.  

5         Copyright

(i) All copyright, trade marks, design rights, patents and other intellectual property rights (registered and unregistered) in and on AfterClaz’s website belong to the AfterClaz and/or third parties (which may include you or other users.) AfterClaz reserves all of its rights. Reuse of any materials without prior permission is prohibited except as explicitly stated in the Terms.

6         Termination

(a) Tutees

        (i) By You (tutees). Tutees can only terminate the use of our provided Services at any point in time after the completion of the first lesson, after tuition details are confirmed. Tutees are still required to pay for all tuition lessons completed by the tutor, up till termination, to AfterClaz. There is a contractual obligation to complete at least 1 lesson after tuition details are confirmed with both tutor and tutee, thereafter completing the first lesson, there is no obligation for the tutee to complete a fixed amount of lessons before terminating.

        (ii) By AfterClaz. AfterClaz may limit, suspend or stop providing the Services to tutees if tutees fail to comply with these Terms (such as failure to pay fees when due), or if tutees use the Services in a way that causes legal liability to us or disrupts others’ use of our Services. We reserve the right to terminate services immediately without notice if we deem necessary.

(b) Tutors

       (i) By AfterClaz. As a tutor, you agree that AfterClaz may, without any prior written notice, immediately suspend, terminate, discontinue and/or limit your account and access to any of our Services. The cause for such termination, suspension and/or limitation of access shall include, but is not limited to: breach of Terms and Conditions, by request of law enforcement agencies or government, nonpayment of outstanding fees, unethical conduct and poor performance.

       (ii) As a tutor, you may also terminate your status as a tutor associated with AfterClaz by submitting a termination request via email.

Furthermore, you agree that AfterClaz may cease operations at any time, without prior notice.

7         Links to Other Web Sites

(i) AfterClaz may provide links to other third party websites or resources. You acknowledge and agree that AfterClaz shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such sites or resources.

(ii) You are responsible for reading and agreeing (or disagreeing) with the Terms and Conditions or Privacy Policies of these third party websites, and AfterClaz are in no way, shape or form responsible for links to these Sites.

DISCLAIMER OF WARRANTIES; LIABILITY LIMITATION

YOU EXPRESSLY AGREE THAT:
(i) AfterClaz DOES NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF OUR SERVICES OR WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE, AND YOU AGREE THAT AfterClaz MAY REMOVE OR CANCEL OUR SERVICES AT ANY TIME, WITHOUT NOTICE TO YOU.
(ii) OUR WEBSITE AND SERVICES ARE PROVIDED ON A “AS IS” AND “AS AVAILABLE” BASIS, FOR YOUR USE. YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON INFRINGEMENT.
(iii) AfterClaz IS NOT LIABLE FOR THE ACCURACY OF INFORMATION AT ANY POINT IN TIME, AS CONTENT MAY BE INACCURATE, OUT-OF DATE AND IS SUBJECT TO CHANGE WITHOUT NOTICE.
(iv) AfterClaz DOES NOT WARRANT THAT THIS WEBSITE, ITS SERVERS, OR E-MAIL SENT FROM AfterClaz.COM ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS THAT HAS DESTRUCTIVE OR CONTAMINATIVE PROPERTIES. YOU ARE RESPONSIBLE FOR CARRYING OUT SUFFICIENT PROCEDURES AND VIRUS CHECKS OR SCANS.
(v) AfterClaz HOLDS NO LEGAL LIABILITY FOR PROBLEMS AND DISPUTES ARISING BETWEEN TUTEES AND TUTORS, WE CANNOT GUARANTEE SATISFACTORY RESULTS.
(vi) AfterClaz OR ANY OF ITS EMPLOYEES, AGENTS SHALL BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM ANY USE OF OUR SERVICES OR WEBSITE, INCLUDING BUT NOT LIMITED TO, DIRECT, INDIRECT, CONSEQUENTIAL, INCIDENTAL, PUNITIVE DAMAGES.